Information correspondence

Data protection is the protection of personal data and private information from misuse. Data protection and information security are a top priority in our company. As Securitas Direct is a supplier of safety and security solutions, careful and meticulous protection of the data provided by our clients, partners and employees data is essential.
 
The purpose of this information is to inform you about the processing of your personal data in correspondence and during telephone calls.
 
For more detailed information, please contact the Securitas Direct data protection officer at the following mail address: dp@securitas-direct.ch
 
A)     DEALING WITH CORRESPONDENCE
 
In order to handle the applications and requests it receives, Securitas Direct processes the personal data in the business correspondence. This essentially comprises your name, your contact details, your affiliation to a third-party company, and your role in the latter.
 
If you have a business relationship with us, additional data will be collected for this purpose. You will be informed separately about this processing at the appropriate time.
 
Your personal data will only be retained by Securitas Direct for the period that is necessary to achieve the purpose and/or as long as there is a legal basis for this retention.
 
Securitas Direct processes personal data for recruitment purposes. If you apply for a job, Securitas Direct will retain your personal data (Curriculum Vitae), subject to your consent. These data are retained for 6 months maximum after the end of the selection process.
 
B)      RETENTION PERIOD OF YOUR PERSONAL DATA
 
Pursuant to Article 179bis of the Swiss Criminal Code, we record incoming and outgoing telephone calls to and from the alarm centre. The recordings of telephone calls are retained for 12 months. In the event of a legal dispute, the recordings may be retained until the dispute is settled.
 
Personal data will be processed throughout the period that is necessary to deal with your request. If you have a business relationship with us, your data will be processed for the duration of the business relationship. Ultimately, your data are retained in accordance with the statutory retention periods.
 
C)      THE RECIPIENTS
 
The external recipients are authorities or related institutions to which we have a duty to report.
 
We work closely with external partners who assist us with processing personal data, for example by providing the IT infrastructure. These partners are carefully selected and are contractually bound as subcontractors.
 
D)     TRANSFER TO OTHER COUNTRIES
 
As a rule, your data will only be transferred outside Switzerland if an appropriate level of data protection is in place or additional guarantees may be used to ensure data protection.
 
E)      YOUR RIGHTS
 
You have the right to request access to your personal data, to have your personal data rectified, deleted, restricted, transferred and to lodge a complaint. You may exercise your right by contacting our data protection officer who will examine and deal with your request.
 
F)      THE SUPERVISORY AUTHORITY
 
The appropriate responsible authority is the Swiss Federal Data Protection and Information Commissioner (FDPIC).
 
You may exercise your right to lodge a complaint through him if you believe that your data have not been protected properly.